Customers may return items at their expense within 30 days of purchase for a refund of the product only. If Redbone Games Inc. has made an error in your order, please contact Olivia at Olivia@redbonegames.com, or call us at (636) 257-2322 so that we can amend your order. Customers returning goods beyond the 30 day grace period may be subject to a 20% restocking fee.